The Division provides supports and services based upon need, state and/or federal guidelines, member eligibility and the availability of funds. Most services to children and adults with developmental disabilities are delivered at home and in community-based settings.
Support Coordinators facilitate a person-centered approach to maximize member and family self-determination, while promoting the values of dignity, independence, individuality, privacy and choice.
The Support Coordinator supports the member by:
The Division offers additional services and supports designed to help members lead self-directed, healthy and meaningful lives. These services are provided to members eligible for the Arizona Long Term Care System (ALTCS). As part of person-centered service plan (PCSP), each members' Support Coordinator will identify member service needs that will be evaluated for medical necessity. Services are re-evaluated at every PCSP planning meeting to ensure continued medical necessity. Below is a list of services members may qualify for based on funding availability and medical necessity.
Day Treatment and Training Services (Day Programs) provide training, supervision, and activities to a member to develop skills. This service is primarily offered in a community setting. It is intended to help members learn safety skills and socialize. Day Programs are available through DDD or local community resources and may include volunteer opportunities for members such as participation in a local senior activity.
In November 2017, Arizona Governor Doug Ducey signed an Executive Order making Arizona an Employment First state. This Executive Order highlighted the need for greater opportunities for individuals with developmental disabilities to find employment allowing them to increase their self-sufficiency.
The Division of Developmental Disabilities offers various employment supports and services to members that enable them to gain the skills necessary to obtain and retain employment.
The Home Health Aide provides medically necessary health maintenance, continued treatment, or monitoring of health conditions in the person’s home. Services may include assistance with activities of daily living. A Home Health Aide serves as an assistant to the primary caregiver. The aide works under the supervision of a registered nurse, and follows a prescribed plan of care that is based on the person’s medical condition.
Some people who are eligible for ALTCS may receive some types of home modifications. These modifications remove barriers, making it easier for individuals to be more independent in their homes. This service covers only modifications to an existing structure. It does not cover additions to the home. Modifications can be made to individually or family-owned homes where the person with a disability resides. If the home is rented, the owner must give written consent to modify the home. The owner may require that the renter restore the premises to the condition that existed prior to the modification.
Skilled nursing services are provided in the person’s home. Services may include care related to a specific condition or coordination of medical services. It may also include accessing other medical services. The nurse follows a prescribed plan of care that is based on the person’s medical condition. Education about medical needs and supports may be provided.
The Division of Developmental Disabilities has partnered with County, State, and Federal housing authorities to offer qualified members limited affordable housing opportunities.
The purpose of the Medallion Program is to provider individual safety and protection during emergencies. The Medallion gives First Responders a 24-hour phone number to call. This helps to assist people during emergencies.
For more information, members should contact their Support Coordinator or the Customer Service Center, toll-free at 1-844-770-9500 or via email at [email protected] .
This service provides treatment to restore, maintain, or improve breathing.
These services maintain or improve the functional abilities of the individual. Therapy services are not intended to be long term. Physical therapy is limited to 15 visits per year for both habilitative and rehabilitative service per individual over the age of 21.
AHCCCS covers NEMT to or from the closest appropriate AHCCCS registered provider, when a member is not able to find his/her own transportation.
For NEMT services on and after May 1, 2019, the following also apply:
For members living in Maricopa and Pima Counties:
NEMT services to and from a pharmacy are only covered for trips within 15-miles of the pick-up location, except for trips to (1) compounding or specialty pharmacies and (2) pharmacies in an MSIC or IHS/638 facilities.
The 15-miles is calculated from the pick-up location to the drop-off location, for one direction.
Trips to compounding or specialty pharmacies over 15 miles may be covered if your health plan gives prior authorization for the transportation.
Trips to a pharmacy in an MSIC or IHS/638 facility, can go over 15 miles without getting a prior authorization from your health plan.
The 15-mile distance does not apply to members who do not live in Maricopa or Pima County.
If you need a ride to an appointment, ask a friend, family member or neighbor first. If you cannot get a ride DDD can help you. Please work with your Support Coordinator if transportation is needed.
DDD covers medically necessary non-emergency transportation services are covered under the following conditions:
Medically Necessary Non-Emergency Transportation Furnished by Non-Ambulance providers must adhere to the following:
Medically necessary non-emergency transportation furnished by ambulance providers is appropriate if:
